“How long will my order take to ship? Like… will I grow a beard waiting?”

No beard-growing necessary. We ship orders within 1–2 business days, because we know you want your sparkle ASAP.

 

“Do you offer express shipping? I need my jewels yesterday.”

Yes! Choose Express Shipping at checkout and your goodies will zoom to you faster than you can say “add to cart.”

 

“Where do you ship from?”

All orders are lovingly packed and shipped from Western Australia, sprinkled with coastal vibes and good energy.

 

“Do you ship internationally?”

Sure do! If the postie can get there, so can we. Your new jewels are ready for global adventures.

 

“Can I track my order, or do I just stare out the window dramatically?”

You can absolutely track it! Once your order ships, you’ll get a tracking number so you can stalk your parcel guilt-free.

 

“What if my package goes missing? Do I need to summon a search party?”

No need for flares or rescue helicopters. Just reach out to us and we’ll help locate it or work out a solution. You’re never left hanging.

 

“I put the wrong address… am I doomed?”

Not doomed — but message us immediately. If your parcel hasn’t shipped yet, we’ll fix it. If it has… we’ll still do whatever we can to help.

 

“Do you offer free shipping?”

We do! Enjoy free shipping! Yes you heard right, we won't charge you any shipping if you're in Australia, because we love spoiling you.

 

“Can I change or cancel my order?”

Quick! If you contact us before it ships, we can usually update or cancel it. Once it’s on its coastal journey, it’s officially on the move.

 

“What should I do if something arrives damaged or not quite right?”

Tell us! Send a message (and a photo if possible) and we’ll sort it out — quickly, kindly, and with zero fuss.